Shipping policy
At Yusnia, we are committed to delivering your order in a timely and reliable manner. This Shipping Policy outlines the terms and conditions related to the shipment of products purchased through our platform.
Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has been shipped.
Shipping Time & Delivery
Once your order has been processed and shipped, estimated delivery times are as follows:
- Standard Shipping: 4–6 business days
Please note that delivery times may vary depending on your location, weather conditions, carrier delays, or other unforeseen circumstances beyond our control.
Shipping Fees
Shipping fees are calculated and displayed at checkout based on your delivery address and order total.
- Free Shipping: Orders over $100 are eligible for free standard shipping.
- Orders below $100 will be charged a flat shipping fee based on the selected delivery method.
Shipping Area
We currently ship only within the United States.
At this time, we do not offer international shipping or delivery to P.O. Boxes or military (APO/FPO) addresses.
Order Tracking
After your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to monitor the status of your delivery via the carrier's website.
Lost or Delayed Packages
If your package is delayed or lost in transit, please contact our customer service team and we will assist you. While Yusnia is not liable for packages once handed off to the shipping carrier, we are committed to supporting you in locating or replacing your order whenever possible.
For any questions, please reach out to our support team directly through the live chat available on our website. We're here to help you anytime!